Our postage is calculated on size. Any purchase of a single item or multiple small items are posted in a Tough Bag with no tracking to keep your costs down.
However, we offer no cover for loss or damage of your purchase once it leaves our hands. For peace of mind, we suggest you select Tracked Shipping at the checkout in order to obtain a tracking number sent via email once your product has been shipped which will allow you to follow it's journey and for us to follow up on any issues should they occur with the delivery of your package.
For larger orders, Tracked Satchel is our standard postage option at a flat rate of $8. We will automatically forward through your tracking details via email once your package has been posted.
We also offer Express Post. To add this option, select Express Post at the checkout.
If your order is URGENT, please leave a note at the checkout advising us so and we will endeavour to push your order through as quick as possible.
Our current turn around time is 1-2 weeks not including postage travel time.
If you have any queries, don't hesitate to shoot us an email at firstname.lastname@example.org